International Delivery Information

The global spread of the new coronavirus has delayed the international delivery situation. The delay situation varies from country to country. Please check carefully before ordering.

Resumption and temporary suspension of acceptance, delivery delays of mail items destined to various countries/territories

JAPAN POST current status

FedEx current status

For Australia, the Australian shipping charges listed in our shop are by ship. Sea mail(by ship) takes 2-3 months. For airmail, depending on the item you choose, the shipping cost may be higher than the listed shipping cost. Details will be sent by our email. We appreciate your understanding.

Delivery status by delivery company usual
UK: It takes a long time to get out of Japan
TAIWAN...Slight delay
CHINA...Slight delay
HONGKONG-Slight delay

Other countries・・・Contact us

All countries are acceptable.

International shipping is back to normal.We've relaunched flights to the US and other countries, arriving faster!!
We sincerely apologize to our customers who have kept us waiting.

We will resume delivery to the country where it was stopped.
Starting July 1, we will resume shipping to the following countries.

China, Italy, New Zealand, Indonesia

Regarding the U.S., we expect to complete the shipment of postal items that were accepted before the suspension of airmail in the near future, but due to the inability to secure sufficient transportation capacity, we will continue to suspend airmail. ..
Other countries where airmail is suspended are shipped by ship. This will take some time. If you are worried, please contact us before ordering.
Also, please note that international mail delivery may be delayed due to ongoing reductions in air mail to countries and regions.
We apologize for the inconvenience, and we appreciate your understanding.

Due to the spread of the new virus, air shipments have stopped in some countries.Due to the spread of the new virus, air transport has been suspended in some countries. We ship by ship, not by air, to countries where airmail is suspended.Therefore, the arrival will be delayed. We appreciate your understanding. If you are in a hurry, please contact us from this page.

Due to flight reduction and suspension of aircraft due to the global spread of new coronavirus infection, we will suspend the acceptance of international mail (airmail) for the United States and Norway and Italy and China etc  from April 24 (Friday) for the time being. We accept sea mail, but it will take about a month to arrive. If ordered, it will be shipped by ship.
If you are in a hurry, we will ship by FedEx. The shipping cost will be high and you will need to re-estimate. If you wish, please write in the remarks column.

Delivery is paused in some areas. We deliver to Korea, Hong Kong, USA, etc. In addition, in countries and regions where we have not stopped underwriting, there is a high possibility that delivery will be delayed due to worldwide flight cuts. Contact us for more information about this.

notice 2020/3/27
International delivery is delayed. We are shipping from Tokyo, Japan now. It takes time to arrive. Please check here for the shipping status after shipping.In some areas, we deliver non-face-to-face. Please note that you can contact the local delivery staff yourself after shipping.

Suspending international delivery to China. The restart is undecided.Click here for inquiries about this.中国への国際配達を一時停止しています。再スタートは未定です。この件に関するお問い合わせはこちらからお願いいたします。

中国宛て航空機の大幅運休が続いているため、お預かりしている中国宛て国際郵便物の航空機への搭載に2週間以上の期間を要することが見込まれます。なお、地域によってはこれ以上の遅れが生じることもあります。中国宛て以外の国際郵便物の大幅な遅延は発生しておりません。香港での郵便物の処理が一時中断される可能性があります。イタリアの一部の地域での配達を一時停止しています。引き続き、お届けまでに相当の日数を要しますが、あらかじめご理解、ご了承くださいますよう何とぞよろしくお願い申し上げます。Due to the effects of the spread of the new coronavirus infectious disease, the airline destined for China has been largely suspended, so it is expected that it will take more than two weeks for the cargo delivered to China to be loaded onto the aircraft. In some areas, there may be more delay. There is no significant delay in international mail other than those destined for China.Processing of delivery in Hong Kong may be suspended. We have suspended delivery in some parts of Italy. It will take a considerable number of days for delivery, but we ask for your understanding and understanding in advance. If you are worried please email us.