CONTACT / GUIDE / お問い合わせ / ガイド


  • ショップに関するお問い合わせについては1〜3営業日以内に返信させていただいておりますが万が一返信がなかった場合お客様からのメールが届いていない可能性があるためお手数ですが再度お問い合わせくださいますようお願いいたします。
  • よくあるご質問・ご注意点
  • 納期に関してはこちら
  • 誤配に関してはこちら
  • お問い合わせはこちらのフォーム、またはお電話にてお願いいたします。
  • N's YARD OFFICIAL ONLINE SHOP 電話受付時間:平日11時から16時 05054705098
Contact in English

  • We usually reply within 1-3 business days.If you do not receive a reply, it may not have arrived. In that case, we are sorry, but please contact us again. We do not wholesale. We will not reply to your request for wholesale.Business is refused. We will not reply to the details of the business.We will not reply to the author's personal questions.We sell to individuals. Resale is not allowed. We do not accept discounts due to bulk purchases or wholesale. Please purchase from our site. We do not answer questions about products not handled on this site.  For inquiries about our store, please contact us directly by email or contact form.
    Contact form translation


    E-mail address:
    (24-hour reception. We will reply within 1-3 business days)

    Operating hours : Weekdays a.m.11:00~p.m.17:00
    Shipping closed : Weekends and Japanese holidays

    Operating company: SHOUKEN Co., Ltd.  

    If you would like to confirm your luggage details in English by phone, please contact below.
    Details such as container status and immigration status are not listed on the website. The latest information is available by phone only.


    Delivery Company

    If you do not receive your item,
    If you want to transfer,

    About delivery after our shipping, please contact Japan Post.

    Shipping post office
    Calls from overseas: +81 570 046 111 ( For English (Chargeable call) )
    Reception hours: Weekdays 9:00~19:30
    Open:Weekday 9:00-19:30 on JAT GMTUT-10

    After your item arrival at your country, please contact post office in your country.
ガイド (配送・支払い・その他)/ Guide ( Delivery, Payment, Others )
International Shipping

  • About international shipping and if you want to order by e-mail in English , please click here.

  • If you want to contact about BUYEE, please click here.