International Delivery Information


Delivery information for each country, such as resumption and suspension of acceptance and delays in delivery. The situation varies from country to country. Please check carefully before ordering.


JAPAN POST EMS current status
 


2022/4/21 關於運送到中國 中国への配送に関しまして

由于冠?病毒感染在全球範圍?傳播,我們將停止接受中華人民共和國的訂單。迄今為止已承接的物品中,無法寄往目的地國家/地區的物品將依次從負責寄送的郵局退回。另外,本次暫停受理的郵件,我們將不退還,但會以剩餘運力發貨。請注意,由於航空郵件的持續減少,國際郵件的遞送可能會延遲。對於由此給您帶來的任何不便,我們深表歉意,並感謝您的理解。 此外,澳門、台灣和香港將照常發貨。

国際郵便配送状況

新型コロナウイルス感染症の世界的まん延により、一部の国際郵便物のお引き受けを一時停止しているところですが、中華人民共和国宛てのお引き受けを、停止いたします。これまで引き受けしたもののうち、名宛国・地域宛てに発送できないものにつきましては、順次、配達を担当する郵便局から返送しております。 なお、この度の引き受け一時停止対象郵便物は返送せず、残余の輸送力にて発送いたします。 また、各国・地域宛ての航空便の減便等が継続されていることから、引き受けした国際郵便物のお届けに遅延が生じるおそれがありますので、あらかじめご了承ください。 お客さまには引き続きご不便をおかけしますが、ご理解くださいますようお願い申し上げます。

なお、マカオ・台湾・香港は通常通り発送しております。


Due to the worldwide spread of the new coronavirus infection, we are temporarily suspending the acceptance of some international mail, but we will suspend the acceptance of mail addressed to the People's Republic of China. Of the items that have been undertaken so far, items that cannot be shipped to the destination country / region will be returned in sequence from the post office in charge of delivery. In addition, we will not return the mail that is subject to suspension of acceptance this time, but will ship it with the remaining transportation capacity. In addition, please note that the delivery of accepted international mail may be delayed due to the ongoing reduction of airmail to countries and regions. We apologize for any inconvenience this may cause and appreciate your understanding. In addition, Macau, Taiwan and Hong Kong will be shipped as usual.


 


2020/12/25
For Australia, the Australian shipping charges listed in our shop are by ship. Sea mail(by ship) takes 2-3 months. For airmail, depending on the item you choose, the shipping cost may be higher than the listed shipping cost. Details will be sent by our email. We appreciate your understanding.


2020/7/16
Delivery status by delivery company
US...as usual
UK: It takes a long time to get out of Japan
TAIWAN...Slight delay
CHINA...Slight delay
HONGKONG-Slight delay

Other countries・・・Contact us

All countries are acceptable.


2020/7/8
International shipping is back to normal.We've relaunched flights to the US and other countries, arriving faster!!
We sincerely apologize to our customers who have kept us waiting.



2020/6/30
We will resume delivery to the country where it was stopped.
Starting July 1, we will resume shipping to the following countries.

China, Italy, New Zealand, Indonesia

Regarding the U.S., we expect to complete the shipment of postal items that were accepted before the suspension of airmail in the near future, but due to the inability to secure sufficient transportation capacity, we will continue to suspend airmail. ..
Other countries where airmail is suspended are shipped by ship. This will take some time. If you are worried, please contact us before ordering.
Also, please note that international mail delivery may be delayed due to ongoing reductions in air mail to countries and regions.
We apologize for the inconvenience, and we appreciate your understanding.


2020/6/15
Due to the spread of the new virus, air shipments have stopped in some countries.Due to the spread of the new virus, air transport has been suspended in some countries. We ship by ship, not by air, to countries where airmail is suspended.Therefore, the arrival will be delayed. We appreciate your understanding. If you are in a hurry, please contact us from this page.

2020/4/23
Due to flight reduction and suspension of aircraft due to the global spread of new coronavirus infection, we will suspend the acceptance of international mail (airmail) for the United States and Norway and Italy and China etc  from April 24 (Friday) for the time being. We accept sea mail, but it will take about a month to arrive. If ordered, it will be shipped by ship.
If you are in a hurry, we will ship by FedEx. The shipping cost will be high and you will need to re-estimate. If you wish, please write in the remarks column.

2020/4/2
Delivery is paused in some areas. We deliver to Korea, Hong Kong, USA, etc. In addition, in countries and regions where we have not stopped underwriting, there is a high possibility that delivery will be delayed due to worldwide flight cuts. Contact us for more information about this.

notice 2020/3/27
International delivery is delayed. We are shipping from Tokyo, Japan now. It takes time to arrive. Please check here for the shipping status after shipping.In some areas, we deliver non-face-to-face. Please note that you can contact the local delivery staff yourself after shipping.

2020/3/12
Suspending international delivery to China. The restart is undecided.Click here for inquiries about this.中国への国際配達を一時停止しています。再スタートは未定です。この件に関するお問い合わせはこちらからお願いいたします。

2020年3月3日
中国宛て航空機の大幅運休が続いているため、お預かりしている中国宛て国際郵便物の航空機への搭載に2週間以上の期間を要することが見込まれます。なお、地域によってはこれ以上の遅れが生じることもあります。中国宛て以外の国際郵便物の大幅な遅延は発生しておりません。香港での郵便物の処理が一時中断される可能性があります。イタリアの一部の地域での配達を一時停止しています。引き続き、お届けまでに相当の日数を要しますが、あらかじめご理解、ご了承くださいますよう何とぞよろしくお願い申し上げます。Due to the effects of the spread of the new coronavirus infectious disease, the airline destined for China has been largely suspended, so it is expected that it will take more than two weeks for the cargo delivered to China to be loaded onto the aircraft. In some areas, there may be more delay. There is no significant delay in international mail other than those destined for China.Processing of delivery in Hong Kong may be suspended. We have suspended delivery in some parts of Italy. It will take a considerable number of days for delivery, but we ask for your understanding and understanding in advance. If you are worried please email us.